Answers to the questions we hear most often about the Turkey eVisa application process. If you cannot find what you are looking for, our support team is available 7 days a week.
What is the Turkey eVisa?
The Turkey eVisa is an Electronic Travel Authorization for foreign citizens who are exempt from the standard visa requirement. It covers recreation, business and transit travel, and is issued for stays of up to three months.
Who needs a Turkey eVisa?
Citizens of a defined list of countries must hold an approved eVisa to travel to Turkiye. See our full list of eligible countries, or contact our support team if you are unsure whether it applies to your nationality.
What documents do I need to apply?
In practice, just two things: a valid passport with details entered exactly as they appear on the document, and a valid email address, since your approved eVisa is delivered there. See our full requirements checklist for details.
How long does it take to receive my eVisa?
Most approved eVisas are delivered by email within a few hours of your application and payment being validated, and never more than 48 hours.
How long is my Turkey eVisa valid?
Your eVisa is valid for 180 days (six months) from its date of issue, and permits stays of up to three months per entry during that period.
Is e-Visa Turkiye affiliated with the Turkish government?
No. e-Visa Turkiye is an independent private assistance service that helps travellers prepare and submit their Turkey eVisa application, for a service fee. We are not affiliated with, endorsed by, or acting on behalf of the Government of the Republic of Turkiye or any official visa authority.
What payment methods do you accept?
We accept Visa, Mastercard and American Express through a secure checkout. You will receive instant payment confirmation once your transaction is complete.
Can I get a refund after submitting my application?
Once your application form has been validated and sent to our team, no refund is possible. Please review your details carefully before submitting, and contact our support team beforehand if you have any questions.
What if my eVisa is delayed or rejected?
Most applications are approved without issue, but delays and rejections can happen. Read our full guide on what to do if your Turkey eVisa is delayed or rejected for the most common causes and next steps.
Do I need to print my eVisa?
We recommend keeping both a digital copy and a printed copy of your approved eVisa when you travel, in case it is requested at check-in or on arrival.
How do I contact support?
Our team is available 7 days a week. You can reach us through our contact page or by phone. We are happy to help before, during or after your application.